Mitigating Circs

Information on Mitigating Circumstances

Understanding Mitigating Circumstances

These sections explain what Mitigating Circumstances are, how to apply and what evidence may be needed.

You can apply online through the Student Portal or complete a paper application.

It is a good idea to seek advice from an appropriate member of academic staff, such as your personal tutor, course leader or module leader.

You will need to explain what happened, how it affected your studies or assessment, and provide appropriate supporting evidence.

The table below gives examples of circumstances that may be considered and evidence that may support an application. The University may ask for different or additional evidence depending on your circumstances.

Mitigating Circumstances reason Examples of supporting evidence
Significant illness or injury affecting you
  • Medical certificate
  • Prescription or medication record
  • Hospital letter or clinical note
  • Photographic evidence, where appropriate
Death, critical illness or significant illness of a close family member or dependant
  • Death certificate
  • Obituary notice
  • Funeral order of service
  • Newspaper article
  • Medical certificate, hospital letter or clinical note
Family crisis or major financial problems causing acute stress
  • Documents relating to the circumstances
  • Relevant correspondence or official records
Jury service or maternity, paternity or adoption leave
  • Official letters or documentation
A criminal act where you have been the victim
  • Police report or crime reference information

The following would not normally be accepted as Mitigating Circumstances:

  • Everyday illnesses such as colds or headaches
  • Religious observance or obligations
  • Extended periods of international travel during term time
  • A disability or learning difficulty where appropriate support or reasonable adjustments should be considered through the relevant University process

Each application is considered on its individual circumstances and the evidence provided.

Deadlines and decisions

These sections explain when to apply, what happens after submission and what an approved application may mean.

Apply as early as possible. You must normally submit your application no later than 3 days after the examination, assessment or submission deadline.

Do not wait until you receive your assessment results before submitting a claim.

If you are unable to meet the deadline, explain the reason for the delay and provide supporting evidence where possible.

  • You should receive an automated email acknowledging your application.
  • If you have provided sufficient supporting evidence, you should normally be told within 5 working days whether your application has been approved.
  • Your School may ask for additional information if the evidence is insufficient or unclear.

Check your University email regularly so that you do not miss a request for further information.

If your Mitigating Circumstances application is approved, you may be permitted to:

  • Submit coursework after the original deadline without the usual late penalty
  • Take an examination or assessment at the next available opportunity without penalty

The outcome may depend on the assessment and your individual circumstances.

Contact the relevant module tutor or course team to understand what the approved outcome means for each affected module.

If your Mitigating Circumstances application is rejected, read the decision carefully so that you understand the reasons.

The decision may explain that:

  • The circumstances were not considered eligible under the procedure
  • The evidence was insufficient, unclear or did not cover the relevant period
  • The application was submitted after the deadline
  • There was not enough information to show how the circumstances affected the assessment

If you believe the decision is wrong, appeal straight away to the Mitigating Circumstances Team. Follow the instructions in your decision email and make sure you meet any deadline given.

In your appeal, explain clearly why you believe the decision should be reviewed and include any further evidence that supports your case.

The Advice Service can help you understand the decision, identify the points you may need to address and review your appeal before you submit it. You remain responsible for sending the appeal to the Mitigating Circumstances Team and meeting the deadline.

Confidentiality and support

These sections explain how your information is handled and how the Advice Service may support you.

The University is committed to maintaining confidentiality. Only staff involved in the decision-making and relevant academic processes should have access to the information you provide.

If your circumstances are particularly sensitive or personal, you may ask for the detailed information to be seen only by the senior member of staff considering your application.

In these circumstances, you may need to complete a paper application. Ask the University which application method is appropriate before submitting sensitive information.

The Advice Service can help you understand the process, review the information you plan to submit and discuss the evidence that may support your application.

You remain responsible for submitting your application and meeting the University's deadline.

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