The Advice Service provides free, confidential and independent advice, support and representation for students.
We can help with a range of academic issues. Select one of the topic areas below for more information.
🟡 Service Update - 01/07 🟡
We are currently receiving more enquiries than usual. It may take longer than 5 working days for us to respond. We will continue to prioritise urgent cases.
Please contact us as early as possible and include the key information requested in the enquiry form. This helps us understand your situation and give you the right advice more quickly.
Thank you for your patience. The team is working hard to support everyone as quickly as possible.
Scheduled Pauses to Service for the 2026/27 Academic Year
The Advice Service will not be open to new enquiries in order to access development opportunities and prepare for results sessions on the following weeks:
Pause 1 - 24th August 2026 - 1st September 2026 (Reopening 2nd September 2026)
Pause 2 - 1st February 2027 - 7th February 2027 (Reopening 8th February 2027)
Pause 3 - 7th June 2027 - 13th June 2027 (Reopening 14th June 2027)
All university stakeholders will be notified and students are asked to contact us asap to ensure minimal impact by the pauses. Students will be advised to contact the university services to reschedule meetings and deadlines over the pauses.