The Advice Service provides free, confidential and independent advice, support and representation for students.
We can help with a range of academic issues. Select one of the topic areas below for more information.
🟠 Service Update - 19/10🟠
The Service is open to new enquiries.
We are continuing to prioritise:
Fitness to Practise cases
Disciplinary cases
Appeals against withdrawal
We are working to a 7 working day response timeline and will not be able to provide advice to those engaging at late notice (less than 4 working days).
If you are concerned that this delay may affect an ongoing University process or deadline, please contact the relevant University team:
· For appeals, contact Academic Registry Appeals at ARAppeals@lancashire.ac.uk.
· For other Student Casework matters, contact studentcasework@lancashire.ac.uk.
Please include any relevant deadlines when you contact them.
Scheduled Pauses to Service for the 2026/27 Academic Year
The Advice Service will not be open to new enquiries in order to access development opportunities and prepare for results sessions on the following weeks:
Pause 1 - 24th August 2026 - 1st September 2026 (Reopening 2nd September 2026)
Pause 2 - 1st February 2027 - 7th February 2027 (Reopening 8th February 2027)
Pause 3 - 7th June 2027 - 13th June 2027 (Reopening 14th June 2027)
All university stakeholders will be notified and students are asked to contact us asap to ensure minimal impact by the pauses. Students will be advised to contact the university services to reschedule meetings and deadlines over the pauses.