Other sources of support
The Advice Service does not provide specialist advice in every area. The links below may help you find information, advice or support from University teams, public services, charities and specialist organisations.
Using these links
The links are provided for information only, including a link does not mean the Advice Service endorses, recommends or formally refers you to that organisation. You should decide whether a service is suitable for your circumstances before using it. The organisations listed are examples and are not a complete list of available support.
- You can still contact the Advice Service if you also need help with an issue that falls within our area of advice.
University and academic support
These services can help with academic processes, course matters, fees, disability support and student immigration.
| Service |
What it may help with |
Link |
| Student Achievement Services |
Study skills and careers support. |
Visit website |
| University Student Support Team |
General support with student life, including finding information, personal difficulties, cost of living, health and wellbeing and disabilities. |
Visit website |
| University Student Casework Team |
University casework processes and formal student cases. |
Visit website |
| Course team or academic staff |
Course, module, teaching and academic matters. |
Check your Course Handbook, Blackboard or Starfish |
| University Customer Accounts |
Student fee arrears and account queries. |
Visit website |
| Service |
What it may help with |
Link |
| University Disability and Inclusive Support |
Disability support, reasonable adjustments and inclusive learning support. |
Visit website |
| Local GP or NHS services |
Health advice, assessment and treatment. |
Visit website |
| Disabled Students' Allowance |
Information about financial support for study-related costs arising from a disability, long-term health condition, mental health condition or specific learning difficulty. |
Visit website |
| Service |
What it may help with |
Link |
| Student Finance England |
Student finance applications, payments and account queries. |
Visit website |
| University Money Advice and Support Team |
Money guidance, hardship support and University financial support. |
Visit website |
This section covers student finance matters that do not relate to Compelling Personal Reasons.
| Service |
What it may help with |
Link |
| University Student Immigration and Compliance Team |
Student visa, immigration and compliance matters. |
Visit website |
| Advice and Resolution Centre immigration clinic |
Independent immigration information and support. |
Visit website |
| UKCISA |
Information and guidance for international students on visas, immigration, fees and studying in the UK. |
Visit website |
Money, debt and benefits
These services provide specialist support with debt, financial hardship and welfare benefits.
| Service |
What it may help with |
Link |
| University Money Advice and Support Team |
Money guidance, hardship support and University financial support. |
Visit website |
| National Debtline |
Free and independent debt advice. |
Visit website |
| MoneyHelper |
Money guidance, budgeting and debt information. |
Visit website |
| StepChange |
Free debt advice and debt solutions. |
Visit website |
| Citizens Advice |
Debt, benefits, housing and consumer advice. |
Visit website |
| Preston City Council debt advice |
Local welfare benefits and debt support. |
Visit website |
| Service |
What it may help with |
Link |
| Preston City Council Benefits Team |
Local benefits information, applications and welfare support. |
Visit website |
| Burnley Council Benefits Team |
Local benefits information, applications and welfare support. |
Visit website |
| Blackburn with Darwen Council Benefits Team |
Local benefits information, applications and welfare support. |
Visit website |
| Blackpool Council Benefits Team |
Local benefits information, applications and welfare support. |
Visit website |
| Citizens Advice |
Benefits checks, applications, appeals and general welfare advice. |
Visit website |
Housing and employment
These services provide specialist information on accommodation, homelessness, tenancy issues and employment rights.
| Service |
What it may help with |
Link |
| University Accommodation Services |
University accommodation and related queries. |
Visit website |
| Studentpad |
Finding private student accommodation. |
Visit website |
| Local council housing teams |
Housing advice, homelessness support and local housing services. |
No direct link |
| Shelter |
Housing rights, homelessness and tenancy advice. |
Visit website |
| Citizens Advice |
Housing rights, tenancy and consumer advice. |
Visit website |
Local council housing teams include Preston, Burnley, Blackburn and Blackpool.
| Service |
What it may help with |
Link |
| ACAS |
Employment rights, workplace problems and dispute resolution. |
Visit website |
Health and wellbeing
These services provide specialist health, wellbeing and disability support.
| Service |
What it may help with |
Link |
| University Wellbeing Team |
Mental health, emotional wellbeing and support at University. |
Visit website |
| University Disability and Inclusive Support |
Disability support and reasonable adjustments. |
Visit website |
| Local GP or NHS services |
Health advice, assessment and treatment. |
Visit website |